View Full Version : Zeiss Warranty (not) !
Nulle
01-20-2005, 02:08 AM
Friend of mine had a Zeiss he sent in as they were old and in need of some work. It was sent back with the explanation that they were too old and made during the East/West era. He called the company but no dice on ANY kind of warranty. He told them for the price of their products he was alittle supprised at this and that he would probably not buy their product again.
True, I think Zeiss should stand behind and repair or make it right regardless if it was East or West. It wouldn't hurt their image or pocketbook and would make customers and eventually put more than just money back in their company. If it is a West Zeiss product, I think I'd fight it, life warranty is life warranty, period (at least as long as the company exists, which is quite important nowadays!). I don't know if the East Zeiss carried a life warranty.
On the side, it does sound as if it may be Zeiss Jena (East Germany), it would have been a "different" Zeiss company with different policy which no longer exists. Or better put, I believe the old East Zeiss Jena is today Dr Optik, and Zeiss is Zeiss, or the old/always was, West product.
FWIW, in the old days (80's) you could purchase 3 West Marks for one US Dollar, and then receive 6 or so East Marks for each West Mark. Once you figure that out, you could buy East Zeiss products marked 900 Marks (East), for like $50 U.S. Waidmannsheil, Dom.
Ridge Runner
02-05-2005, 01:51 PM
this company refurbishes old west block bino's, tell him to log on they're web site and ask. www.deutscheoptik.com
RR
Are they ziess, or carl ziess jenna? two different companies were building fine optics during that time period.
jon lynn
05-06-2005, 07:05 AM
Obi-Wan, this is your only hope
I e-mailed my old German gunsmith, it's about the only sure route, good luck..........Jon
Analytik Jena AG
coburgerstrasse 72
D-98673 Eisfeld
Tel. 0049 3686 3710
Fax 0049 3686 322037
http://www.docter-germany.com
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