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I have shopped Lowe’s and Home Depot in Alabama and Tennessee. I would have to give the thumbs up to Lowe’s over all. Most recent would be when I moved into my new home that they had installed all the kitchen appliances for my builder. One week later the refrigerator ($1000) quit working and all the food was spoiled. My wife called the store and was told someone could come out in 2-3 days to look it over. She said ok, but called back later and told them she wanted someone out that day. The manager called her back and said they did a lot of business with our builder and if she would give him the model number he would send out a new refrigerator. They showed up two hours later and had swapped them out before I even got home from work.
I think both stores have the potential to be good stores. It all boils down to the people they hirer and how much pride they have for their job.
Lowe’s gets my business first due to the service they have given me, but I do shop HD when I cant find what I need at Lowe’s.
Allen
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