Im going to have to give Home Depo a thumbs down. When They first came to Idaho They were a lot more costomer frendly than they are now. This fall I bought a chest freezer from them. The first store I went to had the freezer I wanted with a sticker on it that said "In stock pick it up today". When I told them I wanted one they came back and said that they didn't have one. so i tried to negotiate on the display freezer. It had a dent on the lid and they woundn't take any $ off. So I drove across town to another store. Same freezer same sticker and none in stock. I went ahead and bought there Display. Then later this winter I decided to go ahead and buy two more of these freezers. I live in the back country of Idaho. It's a 25 mile ride on a snowmobile to where I park my pickup then its another 110 miles to the nearest Home depo. When I got there they didn't have any. But they looked on there computer and the store on the other side of town had one. when I got there they didn't any, so they called a store in the next town 25 miles away and they had two. I went there and bought them. I told the clerk that my truck bed was full of snow, and that i needed to borrow a shovel to clean it out in order to get the freezers in it. she walked me over to the new rental dep. and told them the story, the guy said to get my truck, bring it over, and he would rent me one. I smiled and said are you serious? then he explained that it was a company policy that they couldn't loan tools. So I got my truck drove over to the rental shop walked in grabbed a shovel and started to walk out with it. He told me he was serious about having to rent it. And I told him he could stick it up his ass. when I was done I returned the shovel,went into the store and complained to a manager about the situation. all he had to say about the situation was if you would have asked me I would have said to get a new one off of the shelf, buy it .then return it.Is that stupid or what?
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