[fabsroman]

Here is another one. HP sucks.

Bought a HP computer package for a client of mine last Friday and didn't put it together for them because I was too busy. Went down to his shop today to look over his bookkeeping and talk to him about a couple of cases he has, so I decided to set up the computer. I know both the monitor and the CPU have power because their power buttons light up. However, when I start the computer I see the harddrive light blink for a split second and that is it. Nothing more happens after that and then the monitor gives me a message a couple of seconds later that there is no input from the cable and it goes into sleep mode.

With most monitors, I would think that you could get the menu to come up even if the computer isn't on, but not with this one.

The entire thing is going back to Staples tomorrow morning, and do not even get me started with Staples. I bought my entire set of office furniture from them which was about $2,500 and 15 pieces, and it was a pure nightmare. Luckily, I only bought a couple pieces at a time and could deal individually with getting the spare parts from Mills Pride. I could go on for a while about Mills Pride too. At least 50% of the boxes either had broken pieces or missing pieces. I can easily recall three instances of the wrong piece being in the box. I ordered a hutch with glass doors and while the box said it was supposed to have a glass door it had a solid wood door. Called customer service and they sent me another solid wood door. Called them again and I got the wood frame for the glass door but no glass. Called them again and I got the glass, but not the hardware to put the glass in with. One final call and I was finally able to put that hutch together and that was the first box I opened. Another box had two A panels in it instead of an A & B. Staples told me that the lateral files would be 21" deep, but they were only 12" deep. That really got me fired up, and when the customer service rep asked me how I could tell they were only 12" deep when I didn't put the cabinet together, I was pissed. I guess Staples ended up calling Mills Pride and confirming that the cabinets were only 12" deep because they sent me $135 check. The check was nice, but it didn't even pay for a single piece of furniture and it definitely didn't pay for my time.

I could go off on Dell computer too about a computer my brother had for 6 months, but I would be here all night. I shortened the Staples catastrophe too. That one would have taken me a week to explain in full.