the nock can be pulled straight out to remove. it can also be turned while in place. I would use a nock tool or pliers to turn the nock. the nock tool is a small plastic device that fits over the nock. if you have a local shop they my have extras.
i would be careful about turning the nock while on the string. it may work fine, but there is a chance of seperating the serving and deforming the nock itself - not always but it can happen.
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