In negotiating, I am as nice as can be until I think the other person is being unrealisitc. I was nice, yet unyiedling with Beretta. I dropped three guns off to them, two 391 Teknyss and a 682 GoldE Skeet gun. The Teknyss had machine marks/swirl marks around the bolt, which weren't supposed to be there. However, they could hardly be seen. One Teknys had the finish wearing off the stock. The 682 had lost some of the chrome plating off the receiver, but it was on the receiver shoulder, so it wasn't visible while the gun was together. The first call to me was that they couldn't do anything about the receiver marks, they would change the stock on the Teknys, and they weren't going to do anything about the 682 because the flaked off chrome did not affect the functionality of the gun nor its appearance when the gun was together. Well, that was unacceptable.
I told them that I wasn't going to pay this kind of money for guns that would fall apart within one year, especially when the manufacturer wasn't going to uphold its warranty. I told him I might be able to understand these defects on guns that didn't cost as much, but not on these. I also told him that I was concerned that with repeated use the flaking on the 682 might get beyond the receiver shoulders and possibly on the exterior surface of the receiver. If they were willing to warrant the gun against any additional flaking for the rest of its life, and put it in writing, I would be fine with that. He had to go back to his boss. The next call was that they would replace the stock on the Teknys and they would give me a new 682 GoldE. I haven't even fired the new 682 and that was almost two years ago. I prefer the Teknys on clays now.
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The pond, waterfowl, and yellow labs...it don't get any better.
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