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Gee Rubicon, when dealing with FedEx, you need more patience. Believe me, it will probably get worse. Try using their trucking company sometime for real frustration. Right now the company I work for has about $6000 worth of pumps and presses lost somewhere between Chicago and Florida. Two of the vendors I use insists on using them for shipping. They are constantly combineing pallets of stuff and then the pallets break because they can't handle the weight. Shipments always arriving late. I could go on and on.
I called and complained a while back. A few days later one of their sales people called wanting more of my shipping business. After I got done chewing on him, he didn't bother calling me back or comeing by and seeing me.
Good luck, I think you're gonna need it.
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