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Ebay nor PayPal will ever address you by "Customer" "Friend" "Ebay member" or "Dear PayPal." They will always use the name your account is registered in. The emails are getting very good: just like the real one's in look and verbiage. Report them and never click on any link, or never reply to them. Some are password stealers and all you have to do is hit the Reply button to steal your p/w. If you have any doubt about the authenticity of an email, just call Ebay/PayPal. Keep frosty! grayghost
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