Dillon's No BS Warranty (Long)

[Ak_Red]

For years, I chugged along with my 2 Lee Pro 1000's and 2 Challenger single stage presses. I never had a lick of trouble with them. My friends all "went Blue" and suddenly they were all telling me how Dillon was so great. It was a little irritating. My stuff worked fine. What kind of brainwashing was Dillon doing??! I could not understand that sort of vocal loyalty.

When I left Alaska, I sold my reloading stuff. I got moved in down here and started looking for new equipment. A Dillon 550 "fell" into my cart one day. I love it but, I gotta tell you, my Lee Pro 1000 worked as well. I still had no idea why Dillon owners were such fanatics.

So I am at a garage sale, and I see a Dillon 450 on the table for $50.00. I don't think, just snatch it up. What a deal! I get home and there are a few parts missing. Okay, there were 15 parts missing. But still, $50.00! I look online to find the parts, but the 450's online don't match what I have. Because, I find out, I have a 450JR. Dillon made them for one year. It was like a beefed up Square Deal. Still, it was $50.00!!! The prices in the manual weren't bad, so I decided to just order the parts.

I look on Dillon's site. No luck. So I emailed Dillon. I told them what I needed, and the stk numbers from the manual I had. I also threw in a little bit about some 45 ACP dies I bought downtown that did not come with all the parts. You know, gin up a little sympathy. I had been through this with Lee. The only thing faster than Lee's service was their ability to charge my credit card (this is not a complaint, and I still think Lee stuff is just dandy).

So I am waiting for my reply email with the price so I can get this press running.

My reply from Dillon was: "Send us your address and we will send you the parts for your press and a set of dies. " That's it. No charge to replace parts for a press that hasn't been made in yrs, that I didn't buy new. They didn't ask where I bought the dies, or what was missing. A no BS warranrty, who'd a thunk they meant it literally?

Now I understand.

P.S. It was $50.00!!!!