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#1
04-22-2005, 11:44 AM
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The only way that stores (or companies for that matter) can fix problems is by having customers provide feedback so that they can take the appropriate corrective actions.
Personally, I really like getting something that I have ordered and find a customer satisfaction survey or form asking about my overall satisfaction with the product and shipment. It demonstrates that they care about their customer base (which I spose' they should, right? 
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