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  #1  
Old 08-03-2016, 07:56 PM
Gil Martin Gil Martin is offline
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Join Date: Apr 2001
Location: Schnecksville, PA
Posts: 2,908
RCBS Customer Service

Last Monday, I was in a gun shop and picked up some mint condition used RCBS dies for the 7.65X53mm Belgian Mauser that I needed. There were other dies, but they were missing some parts so I passed on them. When I got home, I disassembled, cleaned and lubed the dies. The lock ring screws were gorilla tight. I got one loose, but the second one needed to be drilled out. So I decided to order replacement lock rings and screws.

I called RCBS customer service and explained my problem. They are shipping two lock rings and screws to me at no cost. I have always been amazed with RCBS and their customer focus. Now I wish I had picked up some of the addition dies. All the best...
Gil
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  #2  
Old 08-03-2016, 08:48 PM
Dan Morris Dan Morris is offline
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Join Date: Jan 2002
Location: Lakewood, Colorado
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Gil, the very few times I have needed RCBS help, they have been 100% on
top of things!!!!
Dan
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Lifes not meant to be a journey to the grave with the intentions of arriving safely in a pretty and well preserved body, but rather to skid in broadside, thouroughly used up, totally wore out,loudly proclaiming....
WOW.....WHAT A RIDE.......
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  #3  
Old 08-08-2016, 08:34 PM
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muledeer muledeer is offline
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Join Date: Apr 2001
Location: Sparks, Nevada
Posts: 1,601
Dillon Precision is the same way. I've ordered replacement parts and never been charged.
muledeer
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